Frequently asked Questions

Please, find the answers in this video.

Please, find the answers in this video.

A robotic barista can help you in a number of ways. Here are the most prominent advantages of the product:

24/7 Performance
With the robotic barista, your business flourishes day and night. You can easily win over locations that never sleep, such as airports, rail stations, and hospitals.

High Efficiency
The robotic barista can whip up more than 400 cups of specialty coffee in 24 hours. Your customers will always have the drink they want.

Unique Solution
Unlike other coffee solutions, Rozum Café is a unique product designed to provide your clients with specialty coffee made in a conventional way.

No HR Concerns
The average barista works about 6-12 months while the robotic barista functions non-stop, never gets tired or sick. It's complete reliability that solves the staff turnover issue.

Fully Automated
The coffee point is fully automated, and Rozum Café doesn't need any water or sewage connections to function and serve great coffee.

Compact Solution
Compared to a regular coffee point, Rozum Café requires less space. You can fit into a high-traffic location and give competitors a run for their money by instantly standing out.

Technical Support
All Rozum Cafés come with comprehensive manuals and video instructions ― not to say our tech support is always here for you, both LIVE and online.

Maintenance Training
It takes about 60 minutes per shift to maintain your Rozum Café. We provide you with training, and you can always reach out to our specialists for further guidance.

Best Equipment
To brew a cup of coffee, the robotic barista uses only the best equipment from world-renowned brands.

Online Statistics & Remote Control
You can monitor Rozum Café remotely. Online statistics show your customers' coffee preferences and give you a full picture of the drinks ordered.

Social Media Delight
Your clients become your marketers. The more videos and photos they take, the more viral your Rozum Café will be on social media.

Marketing Opportunities
Rozum Café can be used as a marketing platform for collaboration with your business partners in terms of branding, menu, and ads on the TV screen.

Marketing Guidance & Expert Advice
Our team is ready to help you pick a location, enhance local marketing, prepare a PR campaign and highlight your upcoming events on our channels.

Warranty
Your robot cafe comes with a one-year warranty. You can extend your warranty period for a year for an additional 10% of the purchase price.

Your customers have many perks from the robotic barista to enjoy:

Specialty Coffee
Rozum Café is no vending machine. You grab a specialty coffee from a robotic barista, not a vending device. The Rozum Café coffee quality is top-notch!

Stellar Service
The robotic barista ensures you'll be served in the best and non-intrusive way possible, especially when you're in a hurry and in no mood for small talk.

Quick Pace
You don't have to slow down to enjoy a sip of your favorite coffee: it takes about a minute 30 sec. to get an espresso from the robotic barista.

Total Safety
The robotic barista ensures that all the COVID-19 safety measures are met. With Rozum Café, there is no need to wait until your favorite coffee point is open again.

Great Entertainment
Dazzle your friends with a fascinating video of the robot making you a coffee. And don't forget to film it greeting you!

The kiosk is fully autonomous and doesn't require water or sewage connection.

Please, find the answers in this video.

Rozum Café is a robotic coffee point where a robot brews and serves perfect coffee 24/7. The robot coffee barista is a robotic arm developed by Rozum Robotics that serves delicious coffee that you'd normally expect from a professional barista. It works with top coffee equipment to brew consistently great coffee.

The basic menu includes the six most popular coffee drinks: espresso, americano, americano with milk, cappuccino, latte, and flat white. Three cup sizes are available, and the robot coffee barista can fill an espresso, for instance, in about a minute. It follows recipes developed by prize-winning human barista. The version with cold drinks has three additional beverages: iced americano, iced latte, and iced cappuccino. Click here for a full description of the menu.

The robot brews up to 400 cups of coffee per 24 shift. The average coffee business sells approximately 200-250 cups of coffee drinks per shift.

With the customized version of Rozum Café, you can extend your coffee menu upon request. Get more info about customization options here

The system accepts payments by card or phone. The cafe securely integrates with popular POS software to ensure the safety of client data.

Coffee beans are stored in a food-grade plastic hopper that maintains freshness and protects them from direct sunlight, moisture, and unwanted odors. Milk is stored in an airtight 40-liter refrigerator that runs 24/7.

Your specific choices will depend on your preferences and business plan. You can find some tips and recommended best practices in our blog. Subscribe here

Contact our sales support team and let us know what you need. Do you want to buy a standard Rozum Café or a customized model? Send us a request

Factoring in the costs of servicing, marketing, advertising, POS, and wholesale ingredients, our ROI calculation model suggests that you should enter a market with 3 robot cafes for optimal results. All 3 robot cafes should pay for themselves in under 11 months. To get your price, get in touch.

You will also need to cover the costs associated with delivering, installing, and setting up the coffee station. The costs of ingredients, rent, servicing, marketing, POS fees, and other operating expenses will depend on your unique business plan.

Yes, we developed the robotic arm and can customize it according to your specific needs and operating environment. Send us a request for the robotic arm

The robot coffee barista software is included in the standard package. Our specialists will integrate it with your POS system in just a week. Click here to find out more about POS software and robot cafe

We estimate the average payback period for optimal Rozum Café investments to be 11 months. You can boost your ROI by customizing your Rozum Café to fit your business vision. Calculate your payback period

A single robot brews up to 400 cups of coffee per 24 hours shift. You can count on this high performance regardless of customer crowds, human moods, and moon phases. Click here to see what you won't pay for

Yes. You can buy a ready-made Rozum Café solution or order a customized robot coffee point with your own brand name, colors, and menu. Read more about Rozum Café customization options

Delivery time depends on the modifications you've requested. If you order a standard Rozum Café with no modifications, we will deliver the complete coffee point no more than 8 weeks after the initial formalities are finished. If you need a white labeled or customized robot cafe, the delivery time will depend on your specific requests.

We will walk you through your robot cafe's whole installation and setup process, which may take up to 14 days. If you plan to open several robot coffee stations, during thus time period we can get your team trained up and ready to handle all maintenance and servicing moving forward.

Yes. In case you have any questions, our live service team will provide you with the support you need to keep your robot cafe operating at maximum efficiency. Contact a technical specialist for help with your Rozum Café

Your robot cafe comes with a one-year warranty covering all technical issues. We will deliver any necessary spare parts within two weeks (if they are in stock). You can extend your warranty period for an additional year for an additional 10% of the purchase price.

Some software parts can be upgraded remotely, for additional cost. It's more complex for hardware parts. It's more likely to order the upgraded edition.

We provide a 1-year warranty on a regular basis (extended warranty is negotiable with the customer; we can provide several packages for the 2nd year and further on). In order to improve the service of your customers, you can keep additional kits and modules for replacement, which Rozum agrees to deliver to you on specific conditions.